Shipping Policy

Packaging

We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-Tear able poly bag. Invoice needs to be sent along with the package due to various states/courier regulations. Generic name of the products Example. Personal Care Item OR Ready Made Garment OR SKU NO will be mentioned on the invoice.

2 to 5-days local and 10-days pan – India Delivery Guarantee!

We offer a local (within MUMBAI) ‘5 Days Delivery’, Northeastern states, Jammu and Kashmir, Himanchal Pradesh, Lakshadweep and AndamanNicobar 15 Days Delivery’ and rest of India 10 days delivery guarantee on most products bought on the site. The products ordered will be at your doorstep within 10 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under verification, the guarantee is applicable post the payment has been verified.

What is not covered in the Guarantee:

Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address within ten business days and not been able to get delivered. The courier may or may not contact you before coming – that is something we have no control over)

Delivery to certain areas Example. North Eastern states, J&K, Himachal Pradesh Lakshadweep, Andaman Nicobar and Remote areas in Hills etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons etc.

In case of cities dealing with law and order situations, delivery of courier might get temporarily effected.

This guarantee is not applicable for products on backordered status.

 Shipping charges

We offer free shipping pan India for order value based on the value or offer or company policy, as applicable. Shipping charges will be applicable as per offer or policy and will be shown at the time of checkout. The total shipping charge for your Order will be displayed once you proceed to check out.

It is our endeavor to ship all items in your Order together; However this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.

Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.

In instances where customer places multiple orders within a two days, we might combine orders and ship them together.

 Tracking

We shall try to send the tracking URL of the courier and same will reflect in your profile so that you can track the delivery yourself also. We have a tie up with leading courier service providers in India